# Manager Support

The Manager Support score refers to the level of assistance, guidance, and resources provided by managers or team leads to support developers in their work.

<div align="left"><figure><img src="/files/LvzfGmEkmRjnYmBWm4Ja" alt=""><figcaption></figcaption></figure></div>

Manager support covers the following sub-focus areas-

### Empathy

The ability to understand and relate to developers, actively listen, and show compassion in interactions.

### Coach & Guide

The role of managers is to provide expertise, advice, and support to help developers improve their skills, overcome challenges, and achieve career goals.

### Feedback  &#x20;

The ability to provide timely and constructive feedback on performance, skills, and growth areas helping developers gain insights, refine their skills, and work towards achieving their career objectives.

Typo bases this calculation on developers' responses to questions about manager support, such as "Does your manager actively listen to your ideas without judgment?","How effectively does your manager help you get support for technical growth?"

{% hint style="info" %}
Note - Each survey comprises unique questions and does not repeat any questions from previous surveys.
{% endhint %}


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