Incident

To set up incidents, navigate to the incident section and click on the configure button located at the top right corner of the screen.

The usual configuration works if you follow the process of creating a ticket/issue for each production incident in your Issue tracker.

Click on the configure button and select the basis for this identification"By type", "By label" or "By Custom filed". Mention the identifier & you can further narrow it down to the priorities to be very specific.

Once done, click on the save button. The data will be updated shortly.

If you have a different process and would like to set it up, just email us at [e-mail] with the details, and we'll set it up for you right away.

For further queries or to understand this in detail you can pick a convenient slot for a quick meeting using this link. ​​