# Incident

To set up incidents, navigate to the incident section and click on the configure button located at the top right corner of the screen.

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The usual configuration works if you follow the process of creating a ticket/issue for each production incident in your Issue tracker.

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Click on the configure button and select the basis for this identification"By type", "By label" or "By Custom filed". Mention the identifier & you can further narrow it down to the priorities to be very specific.

<div align="left"><figure><img src="https://813988662-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeCZyG1kSmV84geZ9Ws6s%2Fuploads%2FTHt09r61NtNXgsMMfceE%2FScreenshot%202025-06-26%20201105.png?alt=media&#x26;token=ea92f3fd-edb9-43ea-9d18-465675910d22" alt=""><figcaption></figcaption></figure></div>

Once done, click on the save button. The data will be updated shortly.

If you have a different process and would like to set it up, just email us at <hello@typoapp.io> with the details, and we'll set it up for you right away.

For further queries or to understand this in detail you can pick a convenient slot for a quick meeting [using this link](https://calendly.com/kovid_b/30min). [​​](https://calendly.com/kovid_b/30min)